Our Services
Beyond support. A partner for your business
We provide end-to-end outsourced Multilingual (EN/FR) business support, including customer service, back-office operations, sales, lead generation, administration, technical support, data management and more.
Outsourced Customer Service
A dedicated support team to handle your customer enquiries across phone, email and chat, providing responsive and professional support throughout the customer journey.
Back-Office & Data Management
Administrative, data entry, CRM, order processing and reporting support to keep your operations organised and efficient.
Sales Support
Outbound calls, follow-ups and appointment setting to help drive sales and grow your business.
E-commerce & Marketplace Support
Order management, product listings, stock updates and customer support to keep your online operations running smoothly.
Our Services
Business Consultancy & Dedicated Expertise
Tailored business solutions supported by dedicated analysts, marketing specialists and experienced professionals to meet your needs and drive growth. We work with both International and Local Companies.
Built for growing brands
We work with businesses worldwide that are growing and need reliable, flexible support without the cost and complexity of building an in-house team.
Growing Ecommerce Businesses
Whether you operate locally or internationally, we help ecommerce businesses manage customer enquiries, support operations, and deliver excellent customer experiences as they grow.
Learn more
Established Businesses
For businesses looking to improve efficiency, increase capacity or reduce operational pressures.
Learn more
Businesses Going Global
For companies expanding into new markets and looking for reliable international support.
Learn moreWhether you're handling hundreds or thousands of customer enquiries every month, our multilingual support team grows with your business.
Let’s TalkThe Right Support.
Real Results.
We combine experienced people, tailored solutions and flexible support to help businesses improve efficiency, increase capacity and achieve meaningful results.
Tailored Solutions
No two businesses are the same. We build our support around your specific needs, processes and objectives.
Experienced & Multilingual Teams
Our skilled professionals bring expertise across multiple business functions, combining reliable support, industry knowledge and English and French language capabilities.
Flexible & Scalable
Our solutions can adapt as your business changes, allowing you to increase or reduce support when you need it.
Global Reach
Support your customers and operations across international markets, with experience working across major marketplaces such as Amazon, eBay and ManoMano, as well as different languages and time zones.
Cost-Effective Support
Receive the quality and consistency of a dedicated in-house team at a fraction of the cost—ideal for growing ecommerce brands protecting their margins.
Focus on Your Growth
We provide the support and consultancy you need to improve your operations, overcome challenges and focus on growing your business.
Need something
more specific?
We build solutions around your business,
not the other way around.
Every business is different.
We create fully tailored support solutions around your business, goals and requirements — from customer service and back-office operations to sales, lead generation, consultancy and multilingual support.
French Support
Marketplace Expertise
Capacity
Account Manager
Our offices
Mauritius
Ebene Junction, Ebene, Mauritius
info@purelservices.com
+230 463 7268
Monday – Friday, 9am – 6pm
Get in Touch
Let's talk about your support needs
